Your questions, answered.

Everything you need to know before you visit. If we haven’t answered your question, just get in touch.

Choosing your flight

Do I need any flying experience?

No. Your instructor will explain the controls and guide you throughout the session. If you already fly, we can tailor the longer sessions to your experience and interests.

How much do the experiences cost?

Our 45-minute introductory is £125, the 90 minute experience is £195 and the two hour experience is £245. The two-hour session can be shared betwen two people attending together.

What happens on the 45-minute flight?

You begin lined up on the runway, with a short introduction to the controls. You’ll take the controls for a flight from Stansted to Heathrow, with your instructor guiding you along the way.

Is a briefing included?

Yes. The 90-minute and two-hour experiences begin with a full pre-flight briefing at the controls, covering the flight, aircraft and its sytems before you get airborne. The 45-minute introductory flight has a shorter briefing and begins on the runway.

Does the simulator move?

No. It’s a fixed-base Boeing 737-800 simulator, so the cockpit itself doesn’t physically move. However, once you’re inside the enclosed flight deck, the wrap-around visuals create a remarkably convincing sensation of flight as you turn, climb and descend.

Who will be my instructor?

Either Jonathan or Harrison Grose. Jonathan is a former Boeing 737 Captain and Training Captain with more than 13,000 hours of flying experience. Harrison is a private pilot who helped build the simulator and will soon begin air traffic controller training with NATS.

Meet your instructors
Can experienced pilots use the simulator?

Absolutely. We welcome everyone from complete beginners to experienced pilots. Longer sessions can be tailored to your experience, with different routes, approaches, weather and operating scenarios.

Before you visit

Can I bring a guest?

Yes, you can bring one guest. They'll sit in the jump seat behind the pilots, where they can see and hear the session. As we’re based at a private residential property, visits are limited to two people in total.

Is there a minimum age?

The minimum age is 8, although we generally recommend the experience for ages 12 and over. Younger children with a keen interest in aviation are very welcome.

Is the simulator wheelchair accessible?

Unfortunately not. Access involves a standard doorway, a step and a narrow cockpit space. There is also a maximum participant weight of 18 stone (114 kg). Please contact us before buying if you’re unsure whether the experience is suitable.

Where are you based?

We’re on Randall Lane in Bishop’s Stortford, Hertfordshire, around three miles from Stansted Airport. Full directions are included with your booking confirmation.

Is parking available?

Yes, parking is available at the property.

Vouchers and bookings

How do I buy an experience?

Choose a 45, 90 or 120-minute voucher and pay online through Stripe. You’ll receive an email confirmation and a physical gift voucher through the post.

Do I need to choose a date when I buy?

No. Once you have your voucher number, you or your gift recipient can choose a date and time using our online booking calendar.

How long is my voucher valid for?

Vouchers are valid for 12 months from the date of purchase, giving you plenty of time to choose a convenient date.

Can I buy the experience as a gift?

Absolutely. We’ll send you a physical gift voucher by post, you or your gift recipient can choose a date and time using our online booking calendar.

Can two people share a session?

Yes. The two-hour experience can be shared between two people attending together. The visit is still limited to two people in total.

How do I change an existing booking?

Plans changed? Simply return to our booking calendar and choose a new date and time using your voucher number. Your booking will automatically move to the new slot and your original booking will be cancelled.

Already have a voucher?

Choose your date and time on our booking calendar.

Book your flight